Elevate Your Shop's Customer Experience with Smart Digital Assistants

Bring Your Retail Space into the Digital Age with NFC and QR-Enabled AI Chatbots

services hero element 1.webp
services hero bg element 2.webp
services hero element 2.webp
qr code and nfc activated chatbots
nfc activated chatbots

Ready to take your shop to the next level? Get your customers to speak directly to your products!

Our clever digital assistants are here to help, whether you’re running an online store, a brick-and-mortar shop, or looking to streamline your customer service. 

Using the latest in NFC and QR technology, we’re making it easier than ever for your customers to get the help they need, right when they need it.

Enhance Customer Engagement

We’ve all been there – customers need a hand, but your staff are run off their feet. It’s frustrating for everyone.

The Fix

Enter our smart digital helpers. They’re on hand 24/7 to answer questions, offer product tips, have an in-depth knowledge of your products and services and chat with customers just like your best staff would.

Immediate Assistance

Offer real-time support, reducing wait times and enhancing customer satisfaction.

Increased Sales

Drive sales with personalised recommendations and timely assistance.

Cost Efficiency

Lower operational costs by reducing dependency on human staff for routine queries.

Customer Satisfaction

Boost customer loyalty with efficient and effective service.

new generation marketing 2

Features and Benefits

Comprehensive Assistance for Every Stage of the Customer Journey

Pre-Sales Support

  • Instant Answers: Address potential clients’ questions immediately, eliminating hesitation and driving conversion.
  • Personalised Recommendations: Provide tailored product suggestions based on customer preferences, enhancing the shopping experience.

Post-Sales Support

  • User Guides and Recommendations: Offer in-depth usage guides, video tutorials, and personalised advice to help customers get the most out of their purchases.
  • Customer Retention: Recommend additional products or services, push upsells, and offer promo codes for future orders. Our chatbots are the ultimate tool for retaining customers and fostering loyalty.

Personalised Assistance at Scale

Our Shop Assistants are trained on individual product features and can handle thousands of unique items, offering tailored advice to each customer.

The tech blueprint:

  • NFC or QR-Code activated: Our agents can be triggered through an NFC tap or a QR-code scan.
  • Natural Language Understanding (NLU): Ensures accurate and natural conversations.
  • Voice activation or text: Facilitates smooth voice interactions and provides a personalised experience.
  • Powered by leading LLMs: Our smart agents are powered by the best language models (GPT, Claude, Gemini).
  • Combine with Ecommerce features: Our experience developing Ecom solutions allow us to improve our agents and add powerful features such as in-app payments, products recommendations…

The projected market value of voice and chat technologies by 2025


of consumers want real-time assistance.

services hero bg element 2.webp

NFC tag Scanned

11:00 AM

All Questions Answered

11:05 AM

luxury wine bottle
client scanning a bottle

Ready to Transform Your Retail or Online Business?

Experience the benefits of AI-powered customer interaction. Enhance your retail experience with our cutting-edge Shop Assistant.

Sitemap © 2024 InovArc AI. All rights reserved. ABN: 15319579846